Golden Palace Casino Review

If there is one thing that can be said about GoldenPalace it is that they are a marketing machine. This firm always goes the extra mile to assure that they are in the hearts and minds of all their fans. They are absolutely famous for pulling stunts like buying the Pope’s old VW Golf, or getting a grandmother and her two daughters to have their logo tattooed on their chests. You really never know what these guys will do next. Even though they are always fun to watch if they can’t deliver on one great casino, then who cares? Now is the time to find out if GoldenPalace is the next big thing or simply a flash in the pan.

Let us make one thing very clear; no matter what kind of front they put on for the press, GoldenPalace takes security very seriously. In fact all the marketing and advertising guys are permanently banned from that end of the building. The fact that they have been up and running since 1997 coupled with their membership to the Interactive Gaming Council shows their dedication to this area. All kidding aside, they take their responsibility to their customers very seriously.

While we do like that there is a dedicated site only for UK customers it ran very light on new user information. In fact there was significantly less published there than can be found on the main international site. For example, at the time of our review we found no help menu or FAQ list. The whole construction zone feel was magnifies by shoddy navigation. We found several key links, such as the “Home,” link, that didn’t work at all. We are positive that GoldenPalace is working to correct these errors but they do give a sad first impression to first time players. If you are a brand new player it might be better to get your feet wet at the main site and then transfer over later if it suits you.

Now that the unpleasantness is firmly behind us we are very happy to report that the actual games were great. GoldenPalace serves up a tempting array of over fifty games in both a downloading and non-downloading versions. Each and everyone game we tried was presented in a smooth running high quality format. This may be due to the fact that GoldenPalace uses Playtech software to power their site. While Playtech is not as popular as some of the other big name brands, they are catching on. Mostly because they are able to consistently deliver a strong performance no matter what the game. If you choose to go with the more deluxe downloading version, the process is rather quick and does not drag on the way it could. This way you can have access to the most custom version GoldenPalace has to offer. In fact you will find yourself in a very realistic setting complete with live chat and a live dealer.

While Mac users are blocked from several of the big sites we are pleased to inform you that this is not the case with GoldenPalace. The site is ready and waiting to support this ever growing segment of the population with their non-downloading format. The best part was that everything booted right up and worked without a visit to our friends in customer service. Not that we mind stopping by to check things out in that area, it just gets old having to go over again and again for the exact same reason. There was a slight delay while we waited for our registration to process, but we think that might have been due to the “server busy” message that kept flashing up on our screen. Banners like that are a very good sign that this is one busy place all day every day.

When you check out the promotions pool we don’t think you’ll find anything to fuss about. In fact, we think your going to jump right in. GoldenPalace offers all new players a Welcome Bonus where they will match initial deposits 300% up to $200. This is a very generous offer and one we don’t see anywhere else out there right now. Also, when you couple that tempting offer with the continuing player loyalty bonuses, introduction bonuses, and some very healthy progressive jackpot you will see that they have put together one very nice spread in this area. We have to say that we haven’t seen one that can beat it.

When we go back and look at everything we found during our visit, it turns out that there was only one area not up to par, the new UK site. And we just pointed out to you that this is a new area. Given time we are sure that it will be up to the same high standards already in place at the main casino. Overall you have to admire their attention to detail with the Mac issue and the amazing promotions in place. And don’t forget about the games. No matter which one we tried it was offered in the same high class format we have come to expect. If you were to make this your online casino of choice, we don’t think that you would be disappointed in the least. GoldenPalace lives up to the hype with their first class online casino.