Golden Palace Casino Review

We know one thing is for certain, the marketing guys at GoldenPalace must love going to work everyday. How could you not dig the fact that your big decision for the week would be something like, “Well, should we buy to Pope’s car, or pay that guy to streak at the World Cup?” This may sound crazy but it just the kind of kooky stunt that GoldenPalace is known for. They do a very good job of keeping their name in the public eye. And the best part is that no matter how crazy the stunt, they have no problem stepping forward to take credit. Now GoldenPalace is opening their own version of an online casino. Will it have the same spice the company exhibits in real life or will it be just another bland dish?

While it may be all grins and giggles in the marketing department, GoldenPalace does not find security to be any laughing matter. They view it as their personal responsibility to provide a safe and secure playing environment the first time and every time. Seeing as how they have been in business since 1997 they must be doing something right. If you want more proof then look to their membership into the Interactive Gaming Council. Just taking part in this organization solidifies their commitment to excellence in the eyes of their peers.

When we arrived at GoldenPalace we were stoked to find that they have created a special site dedicated to their UK customers. This is a wonderful personal touch that would win them major points if only the site were better presented. It feels like a rough draft. For example, there is no help menu or FAQ list at GoldenPalace.co.uk while there is an extensive selection of both of these options available on the main site. Also several key navigation links just simply didn’t work. This made finding our way around the new site challenging to say the least. GoldenPalace is on the right track, they just need to cross all their T’s and dot all their I’s to take things from average to great.

Instead of the regular Cryptologic or Microgaming route, GoldenPalace is delivering their games using Playtech gaming software. Far from being a second class choice, Playtech is available in both downloading and non-downloading formats and consistently delivers strong results. It is a nice perk that no matter which option players choose to go with they are sure to find themselves a very satisfying game. There will be plenty to choose from as GoldenPalace stocks their casino floor with over 50 different games, each one fun and unique in its own way. Players who are running a Windows based system have the opportunity to take advantage of the more deluxe downloading Playtech software. This allows them to experience richer more lifelike game play and take advantage of many customization options not found in the non-downloading option. This is really the way to go if you are after the most realistic experience possible as you can take part in both the live chat and live dealer functions.

It seems as though no matter how many of these reviews we do, we always have one problem that crops up again and again, Macs. Most of the sites out there will claim that they support Mac users when in reality we can’t get the combination to work, at least, not without a trip over to the customer support side of things. At GoldenPalace we were very pleased to find that not only did they support Macs, but everything worked just the way it was supposed to. Not only did it work, but the game quality and overall experience proved to be on par with everything we had experienced on a Windows system.

Now we have to say that promotions were one area that really just blew us away on all fronts. We always like to see a nice Welcome Bonus for new players, but GoldenPalace takes theirs to the next level, all first time deposits will be matched 300% up to $200. That means they are going to give you 3x your money to play with! They also offer players’ loyalty bonuses, introduction bonuses, and that doesn’t even include the progressive jackpots. A good promotions menu is a great way to keep things exciting and break up the routine of playing. They can also do a marvelous job of encouraging player loyalty. We think that GoldenPalace has set the industry standard here and other sites need to take note.

Now we did run into the one problem of the UK specific site, but that doesn’t really take away from everything that GoldenPalace has to offer its customers. Besides, we have to take into account that the UK site is new and is still having some growing pains. When you look at the big picture you see great software, awesome promotions, a realistic experience, and some first class games. Taking all of this into account, GoldenPalace should be a must see on your list. This is a top shelf casino all the way and you really just have to see it to believe it.