Mansion Casino Review

We are all familiar by now with the “Big Three,” in UK betting. Well, Mansion is not one of those three. Be that as it may, they definitely have their eyes on one of the coveted top spots, and they are doing their part to claim one. For one thing the company is taking a page out of the GoldenPalace hand book and really stepping up their marketing efforts. Currently they have signed on to sponsor Tottenham Hotspur for the next four years. If you want your companies name fresh in the minds of the public, then this is a good way to do it. We poured over the “about us” section of their site and found precious little about the actual company other than they are based out of Gibraltar. Never ones to give up on a good mystery we decided to head on in and check out the action.

We liked the fun happy feeling that we got from the Mansion home page. The site is busy and full of life while still delivering clear easy to follow options. If you look across the top of your page you will see a series of tabs outlining everything that Mansion has to offer. As there is no doubt that today the casino is what we are after, after a quick click we were on the move again. Now, the main casino page is really well designed for new players. First, all the games are laid out in the four distinct categories of Video Poker, Slots, Keno, and, of course, Table Games. Clicking on the details button above each group will land you some valuable info such as rules and strategies for each set. Then if you still need some of the more basic information, you will find everything you could ever need in the Mansion Casino’s Help Guide and FAQs. This is a thorough comprehensive offering that blows away what we have seen at most of Mansion’s competition. Also players will love the fact that they are not limited to one specific currency but are instead able to choose their favorite out of a very inclusive list.

Rather than running one of the popular brand name software packages that we are seeing so often these days, Mansion has designed their own in house brand. We piloted it for you and found that it has a very solid delivery system with smooth animation and well integrated user functions. We didn’t like the color scheme but that is really just a personal preference. The big benefit here is that when a casino goes with custom software they are able to give their players a unique set of games that is not offered anywhere else. A pre-set package deal that is in use by several sites doesn’t leave much room for the new and different. In fact you may start to feel a bit of déjà vu if you’re not careful. This is a non-downloading format, so there is nothing to install on your home system. We really like that Mansion has free play in their casino but you will have to join-up before you can join the fun. We went through and have to say it’s a quick process that will have you in and out in no time at all.

It seems as though no matter how many of these we do, we always have trouble with alternative systems, like Mac. In fact when we do get things to work it always ends up being a very big deal and wins the casino big points in our book. Unfortunately Mansion didn’t win any points here. In their own words they claim to support all major operating systems. When we tried Mac OSX, which is probably the second most popular after Windows, we had zero luck. As frustrating as this was it did give us our old faithful question to take to customer support.

Customer support is provided through a variety of options that should satisfy all but the very pickiest user. For our test we went through both the freephone and live chat options and found each to be professional, fast, and accurate. And isn’t that just a great combination when it comes to customer support? The only downside was that they unanimously confirmed our fears that or hope to play in the Mansion on a Mac was nothing more than a dream. That’s right folks, Mansion games will not run on a Mac at this time. That’s fine, but then how can they claim to run on any major operating system?

One promise that Mansion does deliver on is in the promotions area. We were very impressed with the welcome bonus that offers new players incentives on not just one, but on their first three deposits. The site also has a very reasonable well defined minimum bet. For all you slot junkies out there make sure to check out the “Random Jackpot.” This fun little feature will give you a guaranteed payout whether or not you have a winning line.

In the end we have to say that regardless of the few problems we ran into we still feel that Mansion is a strong choice for any player. They go out of their way to make new users feel very welcome with detailed information, currency options, and a very tempting promotions package. If all this and a great reputation just call your name then go see for yourself what Mansion’s got going for them. You won’t be sad that you did.