Riverbelle Casino Review

For those of you who have never spent any time in the south eastern United States, the people around there pride themselves on one thing, southern hospitality. This is a southern tradition with roots going back deeper than anyone can remember. The River Belle casino takes this term very seriously and it has served them well since they first set sail way back in 1997. Well, way back in virtual years that is. Now the River Belle is launching a sister ship in her own image. That’s right; River Belle casino has come to the UK with a site dedicated to serving some southern hospitality to the players across the pond. And they come bearing gifts in the form of an eCOGRA accreditation that will set your mind at security ease. Since we don’t have to worry about that, why don’t we go see what they have to offer the more sophisticated UK gaming palette?

River Belle works very hard to makes their players feel special. They want them to feel like much more than just another person who walks through the door. And in keeping with that whole theme, players are referred to as “passengers” throughout the site. A nice touch we must say, but we still need to know if they can run a game. It certainly looks like a good time when you first get on board. The site is very well designed and well laid out so that even the newest player can feel like a pro in minutes. We liked that all the new player information was right there on the front page, along with a link to their very well laid out animated tutorial. If you have the connection for it, this is a great way to quickly get familiar with the site and all they have to offer. One thing that we didn’t like so much was that with all this great helpful information, there were no actual game guides. If you truly are a brand new player then these guides are key to learning rules and strategy as you work your way around the floor.

We took the time to poke around below decks and found some pretty impressive power down there. River Belle has opted to go with Microgaming’s Viper software to run their club. This is an elite choice that puts them in the company of UK favorites of ole, Ladbrokes. If you have ever had the chance to try Microgaming’s package, then you know what kind of experience we are talking about. The software is available in both downloading and non-downloading options that both deliver on all counts. Even the less rich “Instant Play,” has more to offer than some downloading packages. If you do decide to go with the whole package, make sure to look into the “Expert Options” offered by Microgaming. These little beauties can help you get the full bang out of each and every casino buck. Now you just have to decide on your game. This may be harder than it sounds, because at River Belle there are currently 190 new and different options to choose from. Now that’s something for everybody.

The sad news here is that instant play or no instant, play Mac users cannot play at River Belle. We were very disappointed to realize this as the Microgaming name had given us very strong hopes. The one bright spot in all this is that it did give us a legit reason to go visit customer support. River Belle has a variety of options available to players round the clock. While they all looked wonderful we decided to sample just two, live chat and freephone. The live chat was not great. It took 10 minutes before anyone even logged in the screen to help us. Freephone however faired much better. Our call was quickly answered and our questions dealt with. And as an added benefit the agent was very pleasant and professional to deal with. Even if they didn’t give us the answer we were after.

River Belle does come with one very unique and very fun feature that we just have to mention, the Belle Rock Buddy. You see Belle Rock Group is the parent company to River Belle and they operate several different virtual casinos. The Belle Rock Bubby is a great way to connect this group and grant you access through the whole system. Once you get everything all installed and ready to go you have a great tool to manage your accounts and keep you updated on game tips and even a horoscope. If you decide to make River Belle your favorite sand box to play in then you should definitely try this one out.

The River Belle has been in the water a long time, and age has not slowed her down one bit. In fact, it would seem that with the addition of her UK dedicated site that things are just picking up speed. While we would still like to see the site up and running for alternative system users, this is more of an industry wide problem at this point. The River Belle is a great choice if you love a wide variety served up in a first class format. And don’t forget to take them up on their southern hospitality; you’ll be glad that you did.