Riverbelle Casino Review

One of the oldest dogs in the online casino fight is the River Belle Casino. This southern lady first set sail back in 1997 and she’s been out to sea ever sense. This virtual version of the old time Mississippi paddle steamer was designed to bring a touch of southern hospitality to the internet casino world. It must be working because there are an awful lot of players that call this boat home. Now the River Belle is expanding its fleet to our neck of the woods. They have built and launched a special UK dedicated version of their club. We like that they kept the original theme intact as we just don’t think it would be the same on a car ferry crossing the English Channel. We know before we ever step in the door that they have one huge thing going for them right off the bat, an eCOGRA accreditation. This independent company makes your security their business and they are very good at what they do. Now that we know everything’s “ship shape” over in security, let’s go see this import for ourselves.

In true southern hospitality fashion the people at River Belle want you to feel like an honored guest in their club rather than some stranger off the street. And, as such, they habitually refer to players as passengers during their time with them. We hope we still get a warm fuzzy feeling like this when we see the games. The look of the club is very nice and everything is very straight forward and easy to find. First time players should have no trouble getting acquainted as the site has front and center user info as well as a very nice animated tutorial walk through available. Now the later will put a strain on a dial-up connection but if your system can handle it, then that is definitely the way to go. They managed to sneak one little pop-up in on us, but since it was an offer to download the sites software while we finished our tour we will forgive them. But just this once.

The brains behind the beauty of River Belle’s games is non-other than our old favorite Microgaming Viper. In use by some of the biggest casinos in the business, Microgaming definitely has a top quality product that offers consistent results on all fronts. You will find your gaming experience here to be on par if not better than anything else out on the market today. Microgaming is known for provide a huge list of customization options that let players get the most out of their time online. Take advantage of their “Expert Mode” and see just how good online gaming can really be. Players can choose whether or not they want to go with the downloading or non-downloading formats, whatever fits better with their system. But you’d better choose quickly because that’s not the only decision you’re going to need to make. No, once you get on the floor you’ll need to make up your mind as to which of the 190 games River Belle has to offer that you want to play first. Now that is one decision that we don’t envy you at all.

As with so many of the online casinos, when we went to play the games on our Mac, things came to a screeching halt. This is not what we were after so we headed out in search of the kind of answers only customer service can provide. Players should be happy to note that help is ready and waiting 24 hours a day and in several different forms. We felt that trying out two would be sufficient so we called up the freephone and logged in to live chat. The freephone was great; they were quick, friendly, and accurate. What more could we ask for? Unfortunately for the live chat, we were off the phone before anyone ever logged in to help us out. It was easily over ten minutes. As live chat can be such a great option, we hope that River Belle will work to improve this area.

The Belle Rock Group that owes and operates River Belle has a very special offer that we need to tell you about. They have created a fun little extra called the Belle Rock Buddy. This is a free, downloading tool that will load to your computer and help you to manage all your Belle Rock fun. As River Belle is not the only casino in the family, it is also nice to have access to the whole crew right there at your fingertips.

Our time spent out with the River Belle passed so quickly that we just hated to see her go. It felt like we didn’t even get to sample most of what she has to offer. And with 190 games on board we probably didn’t. But we tried our hardest, and every table we sat down at loaded up with the same high quality and rich delivery. For players drawn to clubs offering a wide variety of well presented games, River Belle would be a good all around choice. Send us a postcard when you go for a visit.